1. Acceptance of Terms
Access to and use of the locksmith and home security advisory services offered by Serrurier de Confiance ("the Service") implies full and unreserved acceptance of these Terms of Use.
These terms constitute a legally binding agreement between you ("the Client") and Serrurier de Confiance. If you do not agree with any part of these terms, you must not use our services.
2. Description of the Service
Serrurier de Confiance provides professional locksmith services, installation, maintenance, and repair of locking systems, as well as prevention and protection advice for homes.
- Emergency and scheduled locksmith services.
- Installation and replacement of security locks and cylinders.
- Personalized home security advice.
- Preventive maintenance of locking systems.
We strive to offer high-quality services, but we do not guarantee that the Service will be free of interruptions, errors, or that it will meet specific undocumented security expectations.
3. Rights and Obligations
3.1. Client's Obligations
The Client agrees to provide truthful and complete information necessary for the provision of the service, including access to the property and identification of existing systems.
It is the Client's responsibility to ensure that the technician can safely access the workplace at the agreed time.
3.2. Serrurier de Confiance's Obligations
We are committed to performing services with the professional diligence typical of the sector, using quality materials and following standard security procedures.
We will inform the Client about the available options, estimated costs, and any known limitations of the recommended systems before proceeding with any work.
4. Limitation of Liability
Serrurier de Confiance shall not be liable for indirect, consequential, special, or punitive damages or losses arising from the use or inability to use the Service.
Our liability in any claim related to the Service shall be limited to the amount paid by the Client for the specific service that gave rise to such claim.
Home security is multifactorial. The installation of modern locking systems is an important protective measure, but it does not eliminate all risks. The Client is responsible for implementing other recommended complementary prevention measures.
5. Modifications and Termination
We reserve the right to modify or suspend the Service, in whole or in part, at any time and without prior notice. Changes to these Terms will be published on this page and will take effect immediately.
The Client may stop using our services at any time. We may suspend or terminate access to the Service if the Client breaches these terms.
6. Contact for Legal Matters
For any questions regarding these Terms of Use or for legal notices, you can contact us at:
Address: Plaça Martí, 328, 9º B
Phone: 907 056256
Email: info@serrurierdeconfiance.com
These Terms are governed by Spanish law. Any dispute shall be submitted to the courts and tribunals of Barcelona.